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Store Policies
Pricing
Prices and specifications are subject to change without notice.

Lead Times
Please allow 1-5 days for shipment for most products. Products in the "Posture Support" and "General WellBeing" categories, please allow 5 days for shipment. Benchmates require a 2-3 week lead time. Printer enclosures require a 4-6 week lead time.

Warranty
Products distributed by The WellBeing Store are covered by the manufacturer's warranty.

Returns
If you are not 100% satisfied, you may return your purchase(s) within 30 days for a full refund of the purchase price. PRINTER ENCLOSURES are subject to a 25% re-stocking fee. Please return the product in the original packaging with all components, materials, and instructions intact. Sorry, custom orders are non-cancelable and non-returnable. Returned goods will not be accepted without prior authorization from The WellBeing Store. 1-800-403-0738. UNAUTHORIZED returns will not be accepted and will be handled at customer's expense.

Damage
All products are carefully packaged and inspected prior to shipment to insure their safe arrival. Please note any visible damage with the carrier at time of delivery.

Freight
Orders to be delivered within the continental U.S. (excludes HI and AK) will be shipped free of charge when you choose the "Ground" shipment method from the "Select a carrier" dropdown box in the shopping cart. A $2.00 handling charge applies to all orders and will appear on the Shipping line during checkout. Our Free Shipping offer does not apply to Printer Enclosures or shipments to destinations other than the 48 contiguous United States. Customer Service will contact you with a lowest-cost freight quote prior to final confirmation of your order. For a quote on a shipment method not listed, such as to APO/FPO destinations, please feel free to call us at 1-800-403-0738 or email us at customercare@thewellbeingstore.com.

Sales Tax
Wisconsin residents add 5-1/2%.

Payment Terms
We accept: VISA, MASTERCARD, and AMERICAN EXPRESS. If you require an alternative payment method, please call The WellBeing Store customer service at 1-800-403-0738 or email at customercare@thewellbeingstore.com. Sorry, no COD shipments.